Refund policy

We always aim to make sure our customers love our products, but if you do need to return an order, we're happy to help. Just email us at info@luziastore.com and we'll take you through the process.

If you are not 100% satisfied with your purchase, you can return the product and get a refund or exchange the product for another one, be it similar or not. You can return a product for up to 30 days from the date you purchased it.

Any product you return must be in the same condition you received it.

A return shipping label fee is deducted from refunds.